Privacy policy

1. The information we collect, store and how we use personal data in general

1.1 When you purchase products or services from us (customer):

To process and ship your order we need customer information.

You must provide company name, address, phone number, e-mail, contact person, delivery address, organisational number, and bank details to complete the purchase.

We will store your personal data while you have a customer relationship with the Nortek Group. According to accounting regulations customer data must be kept minimum 5 years from the last invoice was issued.

1.2 When you provide products or services to us (supplier):

To register a purchase from you, we need supplier information.

You must provide company name, address, phone number, e-mail, contact person, delivery address, organisational number, and bank details to complete the transaction.

We will store your personal data while you have a supplier relationship with the Nortek Group. According to accounting regulations supplier data must be kept minimum 5 years from the last purchase was made.​

1.3 When you apply for a job with us (applicant):

In order to recruit and process your application, we need information regarding the recruitment.

Personal data typically provided and requested are name, address, phone number, e-mail, previous position(s), education, diploma, certifications, recommendations, picture and relevant work experience.

These data are submitted by you, the applicant, in connection with an advertised position or as an open application.

Your recruitment application data is stored for 6 months from the date the application was received unless you have consented to a longer period of time.

1.4 When you work for us (employee):

In order to maintain your records and execute common HR processes concerning e.g. payroll, paid leaves, pension, insurances, HSE training and so forth, the company needs to collect and maintain your personal data.

In some instances, we also need to keep records of health data for employees working with e.g. chemicals or compounds regulated by Norwegian law.

Sensitive personal data is always stored in a secure location with limited access.

Personal data typically provided and requested are name, address, phone number, e-mail, previous position(s), education, diploma, certifications, recommendations, picture and relevant work experience, date of birth, promotions, wages, emergency contacts, personal number, health and welfare, and account information etc.

These data are submitted by you, the employee, in connection with your employment to the HR and/or finance department.

The data is data is stored while you are employed in our company and after that as long as required by Norwegian law or other business purposes.

See also:

Section 4: Right to access, rectify and delete data
Section 5: Right to data portability
Section 6: Right to object
Section 7: Right to file a complaint, contact information and Data Protection Officer (DPO)
Section 8: Amendments

2. The information we collect and how we use it on our website

2.1. When you visit our website

You may visit our website without providing any information about yourself. However, if you wish to utilize the resources we offer on our website (download software; sign up to seminars/webinars; subscribe to newsletters; download papers, technical information and e-books, etc.), we need to register your e-mail address and name in order to comply with your request. Your information will not be used for any other purpose unless you consent to such use.

Our website links to other websites for additional information on certain topics. We don't control, and are not responsible for, how these websites collect and use information. This privacy policy declaration is valid only for our domain nortekgroup.com.

2.2. When you consent – further communication

We will give you the option to sign up for receiving additional and regular information about Nortek's technology and its use. If you choose to sign up, we will register the information you provide to us in connection with your registration (name, e-mail, telephone number, title, interests), and send you information based on your registered preferences. This may include contacting you directly by phone if you have provided your phone number via a form on our website. We will also register how you interact with our content and services (profiling) in order to send you relevant information and to further customize our communication with you. Based on how you interact with our content and services, we will for example be able to predict whether you are likely to be interested in using our products as a customer.

2.3. Target groups

We use Facebook, LinkedIn and Google (AdWords) and other advertising platforms to create target groups based on information you have provided to us, your interaction with our website and content and which third-party websites you have visited. You can read more about the respective privacy policies of these companies on their websites.

2.4. Withdrawal of consent, unsubscribing and opting out from profiling

Your consent may be withdrawn at any time, either on this page or by contacting the Data Protection Officer (DPO) by completing this form. You can unsubscribe and manage preferences in the e-mails and other communication you receive from by using the links on the bottom of the e-mail.

2.5. Cookies

Information about your device, such as your IP address, physical location, which browser you're using, what source your visit originated from (organic search, direct traffic, etc.), how long you have stayed on the website and which pages you visit, is collected through the use of cookies. When you enter our website you will, therefore, be asked to accept the use of cookies in order for you to continue to use the website. ​Read our cookie policy here.

By accepting our cookie policy, you agree for your information to be transferred within the General Oceans Group which Nortek is part of. This may mean your data is stored and processed outside of your state, province, region or country according with General Oceans Groups privacy policy.

2.6. Children's privacy

Our Site does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information.

3. How we share your personal data when using our website

3.1 Recipients

We share personal data with the following third parties:​​

HubSpot, Inc.: Nortek AS subscribes to HubSpot's services. This means that we use HubSpot's inbound marketing and sales software and CRM. Your personal information is transferred to and processed in the HubSpot systems. Link to the HubSpot privacy policy and GDPR compliance directive.

Zendesk Inc.: Nortek AS subscribes to Zendesk's services, and information such as the name and e-mail address of customers submitting support cases, are stored in their systems. Link to the Zendesk privacy policy and compliance with the GDRP directive.

We also use data processors (such as Google Analytics) to process data on our behalf and in accordance with executed data processing agreements.

4. Right to access, rectify and delete data ("the right to be forgotten")

The GDPR introduces a right for individuals to have personal data erased. ​

You may at any time ask to rectify or access the information we have about you or demand that the information be deleted. You may also withdraw your consent.

If you wish to make use of these rights, you can contact our Data Protection Officer (DPO) by completing this form.

The information is stored in our database until the customer/supplier/3de party relationship ceases or until you ask us to delete your information or part of it.

5. Right to data portability

In some circumstances, you may be entitled to obtain your personal data from the data controller in Nortek in a format that makes it easy to reuse your information in another context, and to transmit this data to another data controller of your choosing without hindrance. This is referred to as the right to data portability, Ref. Article 20 of the GDPR.

6. Rights to object

You have the right to object to Nortek or any other organisation processing (using) your personal data at any time. This effectively means that you can stop or prevent the organisation from using your data, Ref. Article 21 of the GDPR.

7. Right to file a complaint, contact information and Data Protection Officer (DPO)

If you experience a violation of this Privacy Policy or applicable law, you have the right to file a complaint with the supervisory authority in Norway, the Norwegian Data Protection Authority (or "Datatilsynet" in Norwegian). ​

Please also contact Nortek AS, Vangkroken 2, NO-1351 Rud, Norway so we can rectify and solve the issue. To reach out to our Data Protection Officer: please complete this form.

8. Amendments

We may update this Privacy Policy from time to time. The updated version will be published on nortekgroup.com before the amendments become effective. ​

Contact information

Nortek AS
Phone: +47 67 17 45 00
Address: Vangkroken 2, N-1351 Rud, Norway
Org.no.: 996 707 415
Data Protection Officer: Therese Baas
Contact form